Mass customization process of hairdressing cosmetics products
1. Confirmation of customer needs
Understand customer needs: Understand customer product needs through communication with customers, including product functions, performance, appearance, packaging and other requirements.
Confirm product specifications: According to customer needs, determine the detailed specifications of the product, including product name, formula, raw materials, packaging and other information.
Sign a contract: Sign a contract with the customer to clarify the rights and obligations of both parties.
2. Product design and development
Product design: Product design according to product specifications, including product appearance, structure, formula, etc.
Sample trial production: Sample trial production according to product design drawings and sample formula.
Sample testing: Test the performance, safety and efficacy of the sample to evaluate whether the product meets expectations.
Sample modification: Modify the sample according to the test results until the product meets customer requirements.
3. Production preparation
Production plan preparation: Prepare a production plan based on the customer order quantity and delivery date.
Raw material procurement: Purchase the required raw materials according to the production plan and conduct acceptance inspection.
Production equipment inspection: Inspect and maintain the production equipment to ensure that the production equipment is in good condition.
Production environment cleaning: Clean and disinfect the production workshop to ensure that the production environment meets the hygiene requirements.
4. Product production
Ingredient preparation: Accurately weigh the required raw materials according to the product formula.
Mixing and stirring: Mix the ingredients according to the process requirements and make them uniform.
Filling and sealing: Fill the product into the container and seal it.
Quality inspection sampling: Inspect the samples taken during the production process to ensure that the product quality meets the requirements.
5. Product packaging
Product cleaning: Clean the filled products to ensure that the product appearance is neat.
Coding and spraying: Coding or spraying on the product to indicate the product’s production date, batch number and other information.
Product packaging: Package the product in a box or carton and mark it.
6. Finished product inspection
Appearance inspection: Check whether the product appearance meets the requirements, whether there is damage, missing, etc.
Physical and chemical inspection: Inspect the physical and chemical indicators of the product to ensure that the product meets the quality standards.
Microbiological inspection: Inspect the microbial indicators of the product to ensure that the product meets the hygiene requirements.
7. Finished product storage
Finished product storage: Store qualified finished products in the warehouse.
Warehouse management: Manage finished products in accordance with regulations to ensure product quality and safety.
8. Shipping preparation
Shipping instructions: Prepare products for shipment after receiving customer shipping instructions.
Picking: Pick corresponding finished products according to shipping instructions.
Re-inspection: Re-inspect the picked finished products to ensure that product quality meets requirements.
Packaging: Pack the picked finished products and mark them.
9. Product delivery
Shipping: Ship the packaged products to customers in accordance with regulations.
Shipping documents: Attach shipping documents with the goods, including shipping details, shipping date, consignee information, etc.
Transport tracking: Track the transportation of goods to ensure that the goods are safely delivered to customers.
10. After-sales service
Customer feedback: Collect customer feedback on product use and find defects and problems in the product.
Product improvement: Improve products based on customer feedback and improve product quality.
Customer service: Provide high-quality customer service and solve customer problems in a timely manner.